Chris Croft Training

Negotiation Applied: Practical at Work Negotiating

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Chris Croft Training

Negotiation Applied: Practical at Work Negotiating

Chris Croft

Instructor: Chris Croft

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Core negotiation skills: walk-away points, opening offers & tradeables. Applied across real examples like salary, procurement, buying & selling.

  • Confidence & strategy: handle difficult conversations, counter common tactics, overcome hesitation, & achieve better, win-win outcomes.

Details to know

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Recently updated!

June 2026

Assessments

11 assignments¹

AI Graded see disclaimer
Taught in English

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Negotiating in the Age of AI Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 9 modules in this course

In this first module we examine the first step of a negotiation process - deciding to go for it! When should you avoid it, how much impact can it really have on your business, and how to use it at home vs at work.

What's included

6 videos1 reading1 assignment

There is a clear process to follow for every negotiation (whether it's at home or at work) and this module lays out that step by step process.

What's included

4 videos4 readings2 assignments

These next few modules will be practical guides based around specific situations where you might need to negotiate (and how AI can help you be even better at it!). So first let's explore how to ask for a raise - this could be life changing!

What's included

10 videos7 readings1 assignment

For the second practical guide we are going to look at procurement - if you're the buyer you have a lot of power and you can massively increase your profit margins if you can get a better cost price. So, challenge yourself and boost your department's finances by just asking a few simple questions.

What's included

13 videos7 readings1 assignment

Next we'll look at negotiating as a seller. It can be a tricker position because you are likely to feel motivated to close the deal. But here is how (and why!) to stay firm...

What's included

12 videos10 readings1 assignment

Changing jobs is a huge opportunity to increase your pay and it can be a much easier way to jump ahead than getting a pay rise in your existing role. Let's learn the practical tools you'll need to maximise your salary.

What's included

9 videos6 readings1 assignment

For our fifth example we will look at when you accept a new project at work. What power do you have to reject or minimise how difficult a challenge will prove to be? Can you make life simpler for your future self? Or get more out of the transaction? Let's explore!

What's included

8 videos6 readings2 assignments

Who you work with can make or break how happy your weekday life is - so let's look at how to improve colleague relationships and boundaries by using negotiation.

What's included

7 videos4 readings1 assignment

Finally, let's explore how to ask for a favour from you boss. This is an inevitable situation but your chances of getting what you want can be hugely increased if you come well prepared and confident.

What's included

7 videos4 readings1 assignment

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Instructor

Chris Croft
Chris Croft Training
14 Courses1,522 learners

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.